Nail Salon POS PRO End User License Agreement and Terms of Service

Effective date: September 4, 2026

This End User License Agreement and Terms of Service (“Agreement”) is between DHM GLONEX LLC (“DHM GLONEX,” “we,” “us,” or “our”) and the business or individual that installs, accesses, purchases or uses Nail Salon POS PRO (“you” or “Merchant”). By installing, connecting or using Nail Salon POS PRO, you agree to this Agreement.

1. Services covered

Nail Salon POS PRO includes the Clover app, Windows point-of-sale software, Web Owner Portal, online booking, customer check-in, live waitlist, technician turn board, appointment, ticket, payment, tip, receipt, gift card, loyalty, membership, payroll, reporting and related support features we make available (collectively, the “Services”). Features may depend on your plan, device, location and third-party services.

2. License

Subject to this Agreement and payment of applicable fees, DHM GLONEX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services for your internal business operations during your subscription. You may permit your authorized staff to use the Services on your behalf, and you are responsible for their activity.

3. Accounts, security and merchant responsibilities

You must provide accurate information, protect passwords and devices, assign appropriate user roles, and promptly notify us of suspected unauthorized access. You are responsible for your catalog, prices, taxes, discounts, staff compensation settings, appointments, customer communications, receipts, refunds, business records and compliance with laws applicable to your business. You must obtain any consent required for SMS, email, customer records or employee information.

4. Clover and payment processing

Clover payment processing, merchant accounts, hardware and related services are provided by Clover and its partners under separate agreements. Nail Salon POS PRO may initiate or display merchant-authorized payment operations and synchronize resulting status and identifiers. We do not control card authorization, settlement, funding, chargebacks, Clover availability or Clover fees. You must review payment results and receipts before completing a sale. Full card numbers and card security codes must not be entered into Nail Salon POS PRO fields.

5. Fees, subscriptions and taxes

You agree to pay prices, subscription fees and applicable taxes disclosed when you subscribe or in an order with us. If billing is administered through Clover, Clover’s billing rules also apply. Except where required by law or expressly stated otherwise, fees are non-refundable. We may change fees for a future billing period after providing notice as required by law.

6. Acceptable use

You may not use the Services unlawfully; interfere with security or operation; attempt unauthorized access; introduce malicious code; scrape or overload the Services; copy, modify, reverse engineer or create derivative works except where law expressly permits; remove proprietary notices; resell or sublicense the Services without written permission; or use the Services to process information you lack authority to collect or use.

7. Merchant data and privacy

You retain rights in data you submit to the Services. You authorize us to host, process, transmit and display that data as necessary to provide, secure, support and improve the Services and to meet legal obligations. Our handling of personal information is described in the Nail Salon POS PRO Privacy Policy. You are responsible for lawful instructions and for notices and consents applicable to data you control.

8. Third-party services

Integrations, websites, devices and services provided by Clover or other third parties are governed by their separate terms. We are not responsible for third-party products, changes, interruptions or acts, although we will use reasonable efforts to maintain supported integrations.

9. Updates, availability and support

We may update the Services to add features, address security or compatibility, or change operation. Reasonable maintenance, internet, device, third-party or emergency interruptions may occur. We do not promise that every feature will always be available or error-free. Support is available at support@nailsalonpos.net and +1 470-266-1095.

10. Intellectual property

DHM GLONEX and its licensors own the Services, software, designs, documentation, trademarks and all related intellectual-property rights. No rights are granted except the limited license expressly stated in this Agreement. Feedback may be used by us without restriction or compensation.

11. Suspension and termination

You may stop using and uninstall the Services at any time, subject to outstanding fees and separate Clover obligations. We may suspend or terminate access for material breach, nonpayment, security risk, unlawful activity, third-party platform requirements or discontinuation of the Services. Upon termination, the license ends. Provisions that by their nature should survive will survive, including payment, ownership, disclaimers, limitations and dispute provisions. Contact support before termination if you need an available export of merchant data.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DHM GLONEX DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE SERVICES ARE BUSINESS TOOLS AND ARE NOT LEGAL, TAX, ACCOUNTING, EMPLOYMENT OR FINANCIAL ADVICE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DHM GLONEX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS INTERRUPTION. DHM GLONEX’S TOTAL LIABILITY ARISING OUT OF THE SERVICES OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID TO DHM GLONEX FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY WHERE PROHIBITED BY LAW.

14. Indemnification

To the extent permitted by law, you will defend, indemnify and hold harmless DHM GLONEX and its personnel from third-party claims arising from your unlawful use of the Services, your merchant data, your products or services, or your material breach of this Agreement.

15. Governing law and disputes

This Agreement is governed by the laws of the State of Georgia, without regard to conflict-of-law rules. The state and federal courts located in Georgia will have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. Mandatory consumer protections that cannot be waived remain applicable.

16. General

This Agreement, the Privacy Policy and any applicable order are the entire agreement regarding the Services and supersede prior terms on the same subject. If a provision is unenforceable, the remainder remains effective. A waiver must be in writing. You may not assign this Agreement without our consent; we may assign it in connection with a merger, reorganization, sale or transfer of the Services. Electronic notices and signatures are permitted.

17. Changes and contact

We may update this Agreement by posting a revised version and changing the effective date. Material changes will apply prospectively after notice as required by law. Continued use after the effective date constitutes acceptance where permitted.

DHM GLONEX LLC
1156 Satellite Blvd, Suite 300
Suwanee, GA 30024, USA
Phone: +1 470-266-1095
Email: support@nailsalonpos.net