Nail Salon POS PRO End User License Agreement and Terms of Service
Effective date: September 17, 2026
This End User License Agreement and Terms of Service (“Agreement”) is between DHM GLONEX LLC (“DHM GLONEX,” “we,” “us,” or “our”) and the merchant or other person or entity that installs, accesses, purchases, or uses Nail Salon POS PRO (“you” or “Merchant”). By installing, accessing, subscribing to, or using Nail Salon POS PRO, you agree to this Agreement. If you use the Service for a business, you represent that you have authority to bind that business.
1. The Service
Nail Salon POS PRO is a nail-salon point-of-sale and business-management service for supported Clover devices, web browsers, and Windows computers (the “Service”). Depending on your plan, device, and configuration, the Service may include POS Board, customer check-in and waitlist, ticket and service management, employee and technician-turn management, appointments and online booking, Clover checkout, cash and gift-card records, products and inventory, discounts, tips, receipts, reports, payroll or commission tools, and owner or manager controls.
Some functions depend on an active Clover merchant account, supported Clover hardware, internet access, third-party services, or additional merchant configuration. Availability can differ by country, device, plan, and Clover approval.
2. License
Subject to this Agreement and payment of applicable fees, DHM GLONEX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the subscription term to install and use the Service solely for your internal business operations at authorized merchant locations and on supported devices.
You may not copy, sell, rent, sublicense, distribute, reverse engineer, decompile, defeat security controls, scrape, interfere with, or create derivative works from the Service except to the extent a restriction is prohibited by law. You may not use the Service to violate law, process unlawful transactions, transmit malicious code, access another merchant’s data, or perform payment processing outside supported Clover/Fiserv payment flows.
3. Accounts, roles, and merchant responsibilities
You are responsible for accurate account information, authorized users, role assignments, device security, passwords and access credentials, configuration, backups or exports you control, and all activity under your account. You must promptly remove access when an employee or contractor is no longer authorized and notify us of suspected unauthorized use.
You are responsible for the legality and accuracy of information entered into the Service; required notices and consent for customer and employee information; employment, payroll, tax, gift-card, consumer-protection, and recordkeeping obligations; and verifying tickets, prices, taxes, tips, commissions, reports, refunds, and settlement information before relying on them.
4. Clover and payment services
Clover, Fiserv, card networks, banks, and other payment-service providers are independent third parties. Their hardware, accounts, payment processing, settlement, disputes, chargebacks, security requirements, and service availability are governed by their agreements and policies.
Nail Salon POS PRO sends supported checkout requests to Clover and receives transaction results needed to update tickets and reports. Card entry and authorization are performed by Clover/Fiserv. You must not use the Service to add an unlawful card surcharge, engage in money transmission, or bypass Clover/Fiserv for payment acceptance where Clover rules require their processing services.
DHM GLONEX does not hold merchant funds and is not responsible for payment authorization, settlement timing, funding holds, chargebacks, network outages, or decisions made by Clover/Fiserv or a financial institution.
5. Fees, subscriptions, taxes, and cancellation
Prices, trial terms, billing periods, included features, and renewal terms are shown in the applicable Clover App Market listing or ordering screen. App subscription fees for a Clover-distributed subscription are billed through the Clover/Fiserv billing mechanism made available for the Service. Merchant-customer payments initiated through the Service are processed using supported Clover/Fiserv payment services.
Unless an applicable listing or mandatory law states otherwise, subscription fees are charged in advance, renew automatically for the selected billing period, and are non-refundable once a billing period begins. You may cancel through the available Clover subscription controls or by contacting support. Cancellation stops future renewal but does not retroactively refund a completed billing period. You are responsible for applicable taxes other than taxes based on our net income.
6. Merchant data and privacy
As between the parties, Merchant retains its rights in data that it or its users submit to the Service (“Merchant Data”). Merchant authorizes DHM GLONEX to host, process, transmit, and disclose Merchant Data as necessary to provide, secure, support, and improve the Service; comply with law; and enforce this Agreement.
For personal information a Merchant controls, DHM GLONEX acts as a service provider or processor to the extent required by applicable law and will not sell that information or use it for cross-context behavioral advertising. Our collection and use of personal information is described in the Nail Salon POS PRO Privacy Policy at https://nailsalonpos.net/en/privacy-policy-en/
You instruct us to exchange permitted Merchant Data with Clover and other integrations you enable. You are responsible for confirming that you have the authority, notices, and consents required for those instructions.
7. Confidentiality
Each party may receive non-public information that should reasonably be understood as confidential. The receiving party will use reasonable care to protect it and will use it only to perform or receive the Service. This obligation does not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received without restriction. A party may disclose confidential information when legally required after giving notice where permitted.
8. Updates and changes
We may provide patches, security updates, feature changes, or new versions. To maintain compatibility or security, some updates may be installed automatically or required for continued use. We may modify or discontinue a feature, but will use commercially reasonable efforts to avoid materially disrupting paid core functionality without notice when practicable.
9. Support
Support is available Monday through Saturday, 9:00 a.m. to 7:00 p.m. Eastern Time, excluding holidays and periods of emergency maintenance, at support@nailsalonpos.net or +1 470-266-1095. Response and resolution times are not guaranteed unless a separate written support agreement applies.
10. Intellectual property and feedback
The Service, software, design, documentation, trademarks, and related intellectual property are owned by DHM GLONEX or its licensors. No rights are granted except the limited license in this Agreement. If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or obligation, provided we do not publicly identify you without permission.
11. Suspension and termination
This Agreement continues while you use or subscribe to the Service. You may stop using and uninstall the Service at any time and may cancel a subscription as described above. We may suspend or terminate access for nonpayment, security risk, unlawful or abusive use, material breach, or when required by Clover/Fiserv or law. When practicable, we will provide notice and an opportunity to cure.
Upon termination, the license ends and you must stop using the Service. Provisions concerning fees owed, confidentiality, intellectual property, disclaimers, limitations, indemnification, dispute resolution, and other terms that by their nature should survive will survive. Data retention and deletion are governed by the Privacy Policy and applicable law.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” DHM GLONEX DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH EVERY DEVICE OR THIRD-PARTY SERVICE, OR THAT REPORTS, TAXES, PAYROLL, COMMISSIONS, INVENTORY, OR OTHER CALCULATIONS WILL MEET YOUR PARTICULAR LEGAL OR ACCOUNTING REQUIREMENTS. YOU MUST REVIEW IMPORTANT TRANSACTIONS AND REPORTS AND CONSULT QUALIFIED PROFESSIONALS WHEN APPROPRIATE.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DHM GLONEX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID TO DHM GLONEX FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. This limitation does not apply where liability cannot legally be limited.
14. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless DHM GLONEX and its affiliates, officers, employees, and licensors from third-party claims, losses, and reasonable costs arising from your Merchant Data, your violation of law or this Agreement, your employment or customer practices, or your misuse of the Service. We will provide reasonable notice and cooperation, and you may not settle a claim in a way that admits our fault or imposes an obligation on us without written consent.
15. Governing law and disputes
This Agreement is governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Before filing a formal claim, each party will provide written notice and attempt in good faith to resolve the dispute for at least 30 days. Except where applicable law permits a small-claims or injunctive action, disputes will be resolved by binding individual arbitration administered under the applicable commercial rules of the American Arbitration Association, conducted in Gwinnett County, Georgia or remotely by agreement. Class, collective, and representative proceedings are waived to the extent permitted by law. If this arbitration provision is unenforceable for a claim, the state and federal courts located in Gwinnett County, Georgia will have exclusive jurisdiction over that claim.
Nothing in this section prevents either party from seeking temporary injunctive relief to protect intellectual property, confidential information, or system security. Mandatory consumer rights and legally required venues are not waived.
16. General terms
You may not assign this Agreement without our written consent, except in connection with a sale of substantially all of your business assets with notice to us. We may assign it in connection with a reorganization, merger, sale, or transfer of the Service. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Waiver must be in writing. This Agreement, the Privacy Policy, the applicable listing or order, and any signed addendum are the complete agreement concerning the Service and supersede prior terms on that subject.
We may update this Agreement for legal, security, operational, or Service changes. We will post the revised version and update the effective date, and will provide additional notice when required. Continued use after the effective date constitutes acceptance to the extent permitted by law.
17. Contact
DHM GLONEX LLC
2995 Northcliff Dr
Suwanee, GA 30024, United States
Email: support@nailsalonpos.net
Telephone: +1 470-266-1095
Website: https://nailsalonpos.net/
Important: This document is a business draft prepared for publication and Clover review. DHM GLONEX should have qualified counsel confirm the governing-law, arbitration, refund, employment/payroll, gift-card, and privacy provisions before final publication.